Money Back Guarantee
Our overall intention is to ensure that you are happy with the diamond jewellery that you have purchased. If, for any reason, you are not completely satisfied with your purchase we will gladly refund you the full amount that you paid via the method that you originally paid*.
Simply return your item us in the item’s original (undamaged or unaltered) condition within 14 days of receiving the item. Please could you inform us of your order number, name and contact number in any correspondence to us.
Subject to the original method of payment, your payment should appear on your bank/card statement with 8-10 working days.
Be assured that Aspire will go to great lengths to ensure that you are completely satisfied with our service to you, so you can browse and order with confidence in us!
*Please note that this does NOT apply to ‘Special Orders’.
International Buyers Please contact us by email or telephone to discuss the return of your item just to ensure that it does not get held up at customs.
Please return any items to the address below:
Aspire
35 Warstone Lane
Jewellery Quarter
Birmingham
B18 6JQ
UK
Email:sales@aspirediamonds.co.uk
Tel: 01212365799
Fax: 0121 2001177
Please return your purchase via the Royal Mail Special Delivery OR FEDEX/DHL/UPS and insure the package covers the full amount of postage. Aspire is not responsible for any damage or loss during postage or shipment.
